All shipping times indicated below are approximations. While every effort is made to ship your order as soon as possible, shipping times are not guaranteed. Please be sure to check your order confirmation email or the shipping carrier websites for more information on current shipment timelines.
Please allow 1 to 2 business days for us to receive and process your order.
Once an order is placed and being processed, we are no longer able to add on or remove items.
Expedited Shipping: Almond Cow is not responsible for any delays on expedited packages.
All sales/promotions are valid for 24 hours unless stated otherwise. Offer cannot be combined with any other discounts, referrals, or subscription discounts.
Should Almond Cow reduce the price on any Almond Cow-branded product within 24 hours from the date your order was placed, feel free to contact Customer Care at firstname.lastname@example.org to request a price adjustment. To receive your price adjustment, you must contact Almond Cow within 24 hours from the end of the sale.
Please note this excludes special holiday sales, including our Biggest Sale of the Year.
Free U.S. Shipping on orders subtotaling over $60.
Shipping on orders less than $60 in the United States is $9.95.
Shipping to Canada is $35.
Shipping to Canada PO Boxes is $75.
Standard shipping time to United States metro areas is 2-7 days (ships from our facilities in Los Angeles, CA and Atlanta, GA).
eBooks are not counted towards free shipping.
Duties, taxes, and any import fees for all international orders outside of the US are not prepaid by Almond Cow. Customers will be liable for all import duties and taxes levied by the country your order has been shipped to. These will be due at the time of or after delivery.
Almond Cow is not liable for these charges, and these charges will not be reimbursed or refunded by us. If you are unsure of the charges that apply, please contact your local customs office for more information.
We take extreme care in ensuring our goods are of the highest quality. However, if you find our product is faulty or we have not delivered what you ordered, we would like to help resolve the problem. Please email us with your order number at email@example.com.
If you are missing any item in your order, as soon as possible, please contact our Customer Care team at firstname.lastname@example.org with your order number and the following photos:
All taped areas of the box the items came in
The shipping label
The items you received
The packing slip
Please email us at email@example.com and we'd be happy to further assist you!